Case studies

Organisation

Organisational legacy outcomes will be achieved through accelerating existing council ambitions and dedicating effort to build capacity and capability.

Examples of how this will come to life include opportunities for career growth through secondments and work experience; using the Games as a platform to bid for, and host, other major national and international events, and transfer expertise and lessons learnt to enhance major programme delivery.

The council will be able to monitor the benefits and impacts of the Games through tangible measures such as maintenance of cross-directorate forums, talent attraction and retention rates, and the ongoing implementation of new or enhanced systems and tools in the delivery of major programmes.

Talent and Capability: Volunteer Programme

Joe Green is on secondment from the council’s transport team and gaining invaluable experience as our Host City Volunteer Programme Manager.

“Being part of the council’s Commonwealth Games team offers me a unique opportunity. I’m able to draw on my local knowledge and networks while working collaboratively alongside various Games specialists, learning from their many skills and expertise. This will be beneficial for my own professional and personal development and equip me with a range of experiences to take with me into future roles with the council.”

Through such secondments, the council has an opportunity to build capability and capacity, and enable knowledge transfer to ensure a lasting legacy grounded in local insight and experience.

Future delivery of major events

The Commonwealth Games are putting Birmingham on a global stage and firmly on the map as a future events destination. Through the readiness and delivery of the Games, the City Readiness service workstreams have developed an Operations Plan that will exist as good practice guides beyond the Games. Detailing how readiness activities as a Host City should be planned and delivered. Key items including Command and Control (C3), Waste Management, and Traffic and Transport management plans will be accessible to departments across the council.

Volunteering (Strategy)

Birmingham is the first Host City to deliver a fully integrated volunteer programme. The council is using the Games as a spring-board for developing a new Volunteer Strategy, offering staff the opportunity to undertake volunteering roles alongside their current jobs. This strategy will be key to maximising the ongoing engagement with staff and generating a newly formed volunteer workforce to support both large scale city events and community focussed initiatives.

In terms of personal development, volunteering offers some the chance to give something back to the community or make a difference to the people around them. For others it provides an opportunity to develop new skills or build on existing experience and knowledge

Systems and Technology: New Ways of Working

The Commonwealth Games has highlighted the benefit of adopting better digital tools and consistent processes and systems for managing complex capital programmes. Risk reporting at the Alexander Stadium is just one example where using improved templates and processes has enabled better sight of risks and therefore implementation of mitigations.

“The integration and the development of new systems within the facility has provided a great learning curve across council sections.”

(Dave Wagg, Head of Sport and Physical Activity, Birmingham City Council)